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TERMS AND CONDITIONS

APPLIANCES

  1. The customer can avail instant 10% flat discount on LG and Whirlpool and BD 10 (Gift Voucher) on other brands when exchanging a scrap unit and purchasing a Refrigerator/Washer/Dryer
  2. Customer can only exchange 1 unit per invoice
  3. SDG/Vendor would pick up the scrap unit before the delivery of purchased item
  4. Customer has to ensure the scrap unit (free of cost) is in one piece working/non-working

TELECOM

  1. Customer will be issued a Gift Voucher for a working/non-working smartphone (any brand) based on the evaluation done by the Vendor
  2. The issued GV has to be utilized in telecom category only
  3. Customer can exchange multiple units and avail GV’s
  4. Customer has to ensure all the data is wiped and iCloud/various locks are removed before handing over the unit. The same can also be availed at Sharaf DG via Sharaf DG Service Centre.
  5. Once the GV is issued customer cannot take the unit back

LAPTOPS/TABLETS

  1. Customer will be issued a Gift Voucher for a working/non-working Laptop.
  2. Customer will be issued a Gift Voucher for a working Tablet (Apple/Samsung/Huawei) or PC based on the evaluation done by the Vendor
  3. The issued GV has to be utilized in IT category only
  4. Customer can exchange multiple units and avail GV’s
  5. Customer has to ensure all the data is wiped and iCloud/various locks are removed before handing over the unit. The same can also be availed at Sharaf DG via Sharaf DG Service Centre.
  6. Once the GV is issued customer cannot take the unit back

SMARTWATCHES

  1. Customer will be issued a Gift Voucher for a working Smartwatch (Apple/Samsung/Huawei) based on the evaluation done by the Vendor
  2. The issued GV has to be utilized in smartwatch category only
  3. Customer can exchange multiple units and avail GV’s
  4. Customer has to ensure all the data is wiped and iCloud/various locks are removed before handing over the unit. The same can also be availed at Sharaf DG via Sharaf DG Service Centre.
  5. Once the GV is issued customer cannot take the unit back

GAMING

  1. Customer will be issued a Gift Voucher for a working Nintendo, Sony and X box Gaming sets.
  2. The issued GV has to be utilized in Gaming category only
  3. Customer can exchange multiple units and avail GV’s
  4. Once the GV is issued customer cannot take the unit back
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